5
Years
Shell Structure (No-Leak)
Bayside warrants against water loss due to defects in the spa shell.
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Care that stays with
Every Bayside spa includes straightforward warranty coverage. Below, see what is protected, how long it lasts, and how to reach our service team during your active warranty period.
Warranty Coverage
Straightforward coverage, clearly defined.
Your warranty begins on the date of installation and applies to the original purchaser only.
2
Years
Shell Surface (Acrylic)
The acrylic surface material is covered against defects in materials and workmanship.
2
Years
Plumbing System
Plumbing components are covered against manufacturing defects.
2
Years
Equipment
Pumps, heaters, controls, and plumbing are covered against manufacturing defects.
2
Years
Cabinet / Skirt
Cabinet and skirt components are covered against manufacturing defects.
1
Year
Lighting Components
Factory-installed lighting components are covered against manufacturing defects.
Warranty terms protect against manufacturing defects and are subject to the exclusions shown below.
Service during your warranty
We come to you.
If your spa is within its active warranty period, contact Bayside Care. A Bayside Spa professional will arrange a complimentary on-site inspection to evaluate the issue.
1Contact Bayside Care by phone or email.
2We confirm your active warranty coverage and schedule an inspection.
3A Bayside Spa professional performs a complimentary on-site inspection.
Warranty Exclusions
What is not covered.
The limited warranty does not cover damage caused by the conditions below.
Improper installation or electrical supply
Damage caused by improper installation or electrical supply issues is not covered.
Failure to maintain proper water chemistry
Damage caused by failure to maintain proper water chemistry is not covered.
Misuse, abuse, or unauthorized modifications
Damage resulting from misuse, abuse, or unauthorized modifications is excluded from coverage.
Normal wear, cosmetic damage, or fading
Normal wear and tear, cosmetic damage, and fading are not covered.
Delivery and placement
Free delivery. Thoughtful placement.
Every Bayside spa includes complimentary delivery to Los Angeles homes, with a team that helps turn a delivery day into a confident first step at home.
Los Angeles homes
Free white-glove delivery
Our delivery team brings your spa to the chosen location on your property, with clear coordination before the day arrives.
Placement, with care
Our dedicated delivery team places your spa at the agreed location, so your new outdoor space begins with the right foundation.
Backyard layout consultation
Before delivery, our team can talk through sight lines, circulation, privacy, and the space around your spa to help you choose a placement that feels considered.
Electrical preparation guidance
We explain your model's power requirements and help you prepare for a conversation with your licensed electrician before installation.