Shipping policy
We offer free delivery and free on-site installation across Los Angeles.
• Delivery to your home is free anywhere in the Greater Los Angeles area.
• Our crew will install your spa in place — in your backyard or patio — at no charge, using our standard moving equipment.
• Delivery is by appointment. We will contact you after your order is confirmed to schedule a time.
• If your site requires special equipment (for example a crane) due to narrow gates, stairs, walls, or other access constraints, we will quote the additional cost and confirm with you before delivery day.
• Please ensure clear access to the installation area on delivery day. A re-delivery fee may apply if delivery cannot be completed due to an inaccessible site.
For full terms, see Section 4 (Delivery) of our Terms of Service.
Questions? info@baysidespas.com — (626) 613-3180.